Help centre/Scheduling

"No time available"

If customers see the message that no time is available, the widget can't find a slot that meets all your rules. Usually it's one of the points below.

Go through this checklist

1

Are your opening hours switched on for those days? A day that's switched off doesn't appear.

2

Is the service linked to at least one staff member, and is the service set to Active?

3

Is that staff member's work schedule set to Not working that day?

4

Is there an absence or a fixed break at that time?

5

Does the duration of the service still fit in the free time you have?

6

Do you work with multiple locations? Check that the location is set to Active.

Still nothing?

Open your booking page yourself and choose the same service. If you can't work it out, send us the name of the service and the date you're searching for, and we'll take a look.

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