Help centre/Marketing

Asking for Google reviews after the visit

After a completed appointment, Salondesq can ask your customer to leave a review, with a direct link to your Google profile.

Setting up

One day after the visit works best in practice: the visit is still fresh and the customer has had a bit of time.

1

Go to Marketing and choose Google reviews.

2

Search for your business by name and town, and connect it.

3

Choose how many hours after the appointment (1 to 48) the request is sent.

4

Switch on 'Send review email', adjust the subject and text, and optionally send a 'Test email to me' first.

Who gets the request

Only customers with a checked-out appointment who want to receive email from you.

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