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Online bookingBooking widgetLet customers book from your own site.Customer portalCustomers reschedule or cancel themselves.Widget stylingIn your salon's style.Custom fields in the widgetAsk exactly what you need.
CustomersCustomer import and exportBring your customer database with you.Customer groupsGroup for targeted messages.
OperationsService-staff linkingLink services to the people who perform them.Recurring appointmentsRegular rhythms in one go.Group bookingsBook for 2 to 10 people at once.WaitlistFill freed-up slots.Multiple locationsLocations from one account.
MarketingBirthday emailsAutomatically on the right day.Gift vouchersSell online, redeem in the salon.Promotions and discount codesPromotions with a code.Google reviewsAsk for reviews at the right moment.NewslettersEmail in your own style.Win-back campaignsReach clients who've stayed away for a long time.Referral programmeCustomers bring friends along.
CommunicationAppointment remindersConfirmation and reminder.Email templatesStandard texts in your style.
FinanceOnline paymentsDeposit via iDEAL when booking.Admin and invoicingReceipt ready at checkout.Accounting exportRevenue to your accounts.
InsightsInsights and reportsRevenue and growth per staff member.Desqie, your AI help chatInstant answers in the dashboard.
PricingBlogHelp centreAbout usContact
Free trialLog in
Online booking Booking widgetLet customers book from your own site. Customer portalCustomers reschedule or cancel themselves. Widget stylingIn your salon's style. Custom fields in the widgetAsk exactly what you need.
Customers Customer import and exportBring your customer database with you. Customer groupsGroup for targeted messages.
Operations Service-staff linkingLink services to the people who perform them. Recurring appointmentsRegular rhythms in one go. Group bookingsBook for 2 to 10 people at once. WaitlistFill freed-up slots. Multiple locationsLocations from one account.
Marketing Birthday emailsAutomatically on the right day. Gift vouchersSell online, redeem in the salon. Promotions and discount codesPromotions with a code. Google reviewsAsk for reviews at the right moment. NewslettersEmail in your own style. Win-back campaignsReach clients who've stayed away for a long time. Referral programmeCustomers bring friends along.
Communication Appointment remindersConfirmation and reminder. Email templatesStandard texts in your style.
Finance Online paymentsDeposit via iDEAL when booking. Admin and invoicingReceipt ready at checkout. Accounting exportRevenue to your accounts.
Insights Insights and reportsRevenue and growth per staff member. Desqie, your AI help chatInstant answers in the dashboard.
Help centre/Customers

Duplicate customers or deleting a customer

Merging customers isn't possible in Salondesq. Salondesq does warn you in advance about a duplicate customer, and you can delete a customer.

Preventing duplicate customers

If you add a customer with an email address or phone number that already exists, you'll see the message Possible duplicate customer. Then open the existing customer instead of creating a new one. If it really is someone else, choose Add anyway.

When importing, you choose 'Skip' or 'Update' for duplicate customers yourself.

Deleting a customer

1

Go to Customers and click Select.

2

Tick the customer or customers you want to delete.

3

Click Delete and confirm.

Deleting a customer who has appointments usually isn't possible.

A request under the GDPR

Has a customer asked for their data to be deleted and you can't do it yourself? Email info@salondesq.nl and we'll help you.

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Other help articles

Import customersMove your existing customer list over in one go.Read more →Recording notes for a customerColour formulas and points of attention for the customer.Read more →Exporting customer dataDownload your customer list as a file.Read more →

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