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Online bookingBooking widgetLet customers book from your own site.Customer portalCustomers reschedule or cancel themselves.Widget stylingIn your salon's style.Custom fields in the widgetAsk exactly what you need.
CustomersCustomer import and exportBring your customer database with you.Customer groupsGroup for targeted messages.
OperationsService-staff linkingLink services to the people who perform them.Recurring appointmentsRegular rhythms in one go.Group bookingsBook for 2 to 10 people at once.WaitlistFill freed-up slots.Multiple locationsLocations from one account.
MarketingBirthday emailsAutomatically on the right day.Gift vouchersSell online, redeem in the salon.Promotions and discount codesPromotions with a code.Google reviewsAsk for reviews at the right moment.NewslettersEmail in your own style.Win-back campaignsReach clients who've stayed away for a long time.Referral programmeCustomers bring friends along.
CommunicationAppointment remindersConfirmation and reminder.Email templatesStandard texts in your style.
FinanceOnline paymentsDeposit via iDEAL when booking.Admin and invoicingReceipt ready at checkout.Accounting exportRevenue to your accounts.
InsightsInsights and reportsRevenue and growth per staff member.Desqie, your AI help chatInstant answers in the dashboard.
PricingBlogHelp centreAbout usContact
Free trialLog in
Online booking Booking widgetLet customers book from your own site. Customer portalCustomers reschedule or cancel themselves. Widget stylingIn your salon's style. Custom fields in the widgetAsk exactly what you need.
Customers Customer import and exportBring your customer database with you. Customer groupsGroup for targeted messages.
Operations Service-staff linkingLink services to the people who perform them. Recurring appointmentsRegular rhythms in one go. Group bookingsBook for 2 to 10 people at once. WaitlistFill freed-up slots. Multiple locationsLocations from one account.
Marketing Birthday emailsAutomatically on the right day. Gift vouchersSell online, redeem in the salon. Promotions and discount codesPromotions with a code. Google reviewsAsk for reviews at the right moment. NewslettersEmail in your own style. Win-back campaignsReach clients who've stayed away for a long time. Referral programmeCustomers bring friends along.
Communication Appointment remindersConfirmation and reminder. Email templatesStandard texts in your style.
Finance Online paymentsDeposit via iDEAL when booking. Admin and invoicingReceipt ready at checkout. Accounting exportRevenue to your accounts.
Insights Insights and reportsRevenue and growth per staff member. Desqie, your AI help chatInstant answers in the dashboard.
Help centre/Customers

Import customers

Coming from another system, or keeping your customers in Excel? Then move them over in one go with a CSV import.

Preparing your file

Only the first name is required; without an email address you can't email the customer.

1

Put your customers in a spreadsheet, with a header row at the top.

2

Enter one customer per row: first name, last name, email address and phone number.

3

Save it as CSV (max. 5 MB, 5,000 rows).

Importing and checking

If a customer already exists, you choose 'Skip' or 'Update'.

1

Go to Customers and choose Options > Import customers.

2

Upload your CSV file.

3

Map the columns to the fields in Salondesq.

4

Check the preview and start the import.

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Other help articles

Exporting customer dataDownload your customer list as a file.Read more →Duplicate customers or deleting a customerPrevent duplicates and delete customers.Read more →Recording notes for a customerColour formulas and points of attention for the customer.Read more →

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