Help centre/General

Change password

You change your password yourself in your profile. Forgotten it? Then request a new password via the login screen.

Changing your password

You stay logged in on this device. On other devices your old password stops working immediately.

1

Click Settings at the bottom of the menu and choose Profile under 'Your account'.

2

Go to Password, enter your new password and confirm your new password.

3

Choose a new password of at least eight characters.

4

Click Change password.

Forgotten password

No email received? Check your spam folder and make sure you are using the email address your account was created with.

1

On the login screen, choose Forgotten password.

2

Enter your email address and choose Send reset link.

3

Check your inbox for the email "Reset your password".

4

Click the link in that email.

5

Choose your new password and click Set password.

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