Help centre/General

Book an appointment for your customer

Is a customer calling, or standing in the salon? Then you add the appointment to the calendar yourself in a few steps.

Scheduling an appointment

The customer automatically receives a confirmation email, just like with an online booking. You can't turn that email off.

1

In the Calendar, click Book an appointment, or tap the round + button on your phone.

2

Under Add appointment choose one or more services.

3

Under Choose time choose the date, the staff member (or No preference) and the time. To repeat it, switch Repeat appointment on.

4

Under Add customer look up the customer, or choose Add new customer.

5

Check everything under Confirm and click Book.

Adding an extra service

Adding a treatment? Open the appointment and choose Add service. This works when Combination treatments is switched on under Settings > Online booking, Options tab.

Check out

From the start time, in the appointment, click Check out. The receipt then appears in Admin. If the customer pays later, mark the receipt as paid there with Mark as paid.

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